my stay at intercontinental was fantastic! the location is perfect, especially for visiting the clinic. The staff went above and beyond. a housekeeper even offered clean sheets after my partner's surgery. the fitness center was well-equipped, and the room was super comfortable and quiet.

Comfortable rooms with excellent staff support

I had a great experience staying here, especially after my partner's surgery. The room was quiet and comfortable, and the staff truly went above and beyond, even offering to change the sheets when we needed it. The location connected by the skyway made accessing the hospital a breeze, and the food options exceeded my expectations. However, there was a slight delay in getting our room prepared initially.

Would recommend for a day tour

Impressive room, impressive service, with free wi-fi and a convenient 24-hour reception making our stay enjoyable as we explored the area just 10 km from Burke Lakefront.

None.

during my previous stay in cleveland, i found this hotel to be a hidden gem. this time around, it exceeded my expectations with its exceptional service and comfortable beds. the complimentary breakfast was a huge highlight, offering a variety of fresh choices including delicious granola and hot coffee.

the air conditioning unit was a bit noisy.

Connected to the medical center via a convenient skyway, making trips to appointments stress-free. Rooms are spacious and impeccably clean, with excellent club-level amenities. however, the dining experience fell short, particularly the breakfast options. While some beef dishes were favorable, overall food quality in the restaurants could be improved. The hotel provides special furniture for guests post-surgery, adding an accommodating touch, but the breakfast offerings lacked variety and flavor.

Friendly staff make the stay worthwhile

We were there for my husband's appointments, and the staff were super friendly and caring. The food at 45 was awesome, and our room felt like a cozy escape. However, the place feels a bit dated and plumbing needs a look. Still, it's a great spot, especially its convenience to the Clinic.

The location is perfect, connected to the Cleveland Clinic. Rooms are large and clean, with really good decor. I appreciated the friendly staff and their willingness to assist. Dining options here are diverse and high-quality. A superb stay! 🌟

great convenience but some noise issues

The skyway access made my visit to the Cleveland Clinic remarkably easy. I really enjoyed the quality of the fine dining options available in-house.

The noise from the nearby street was a bit disruptive at night.

The Intercontinental is a gem. The moment I entered the lobby, the staff greeted me like I was a long-lost friend. The bedding? So heavenly, it’s practically a cloud! I had more restful sleep than a sloth on vacation. And, let’s talk about the shower—it's like having a gentle rain on a warm day, just what I needed after facing the Cleveland River.

A bit pricey

My stay at the Intercontinental in Cleveland was fantastic! The location connected to the Cleveland Clinic proved convenient for my needs. The staff offered really good service, always willing to assist. A minor drawback was the noisy air conditioning, but the comfortable room made up for it.

My stay at Intercontinental was fantastic! The location is perfect, especially for visiting the Cleveland Clinic. The staff went above and beyond to ensure comfort. for instance, a housekeeper even offered clean sheets after my partner's surgery. The fitness center was well-equipped, and the room was super comfortable and quiet.

Had an amazing group trip! We enjoyed the private Club InterContinental lounge and also discovered some fantastic world cuisine nearby after a thrilling game at First Energy Stadium. The staff were friendly and made us feel right at home.

I was disappointed about the room rate differences.